Delivery Conditions 2024 :

P'tit Clown delivers everywhere in France and abroad. Dellivery times vary depending on the country of destination, the size of the order and seasonality.

For metropolitan France, delivery times are 24 hours for a small order and up to 5 working days for a large order. During a major holiday season like Halloween, order processing times may also be longer.

Orders are shipped and delivered via DPD. Large orders are delivered on pallets via carriers. Delivery charges are not included in the Goods’ prices.  

For deliveries in mainland France, shipping costs will be as follows :

- €15 ex VAT if order amount less than €200 ex VAT.
- €30 ex VAT tax if order amount is between €200 and €500 ex VAT.
- €40 ex VAT if order amount less than €500 exVAT for Express delivery.

These packages are established for the current year and can be revised annually.
Please note: these packages do not include the confetti bag reference 10kg (reference no. 31311), additional shipping costs apply.
For deliveries outside mainland France, shipping costs will be calculated on quote.

It is hereby specified that freight paid will be granted when orders are over:
- €500 EX VAT for metropolitan France (except for express delivery).
- €500 EX VAT DOM-TOM (French overseas territories) delivery to French port on the continent (except for express delivery)
- €1,000 EX VAT Netherlands – Belgium – Luxembourg / excl. islands (except for express delivery)
- €1,500 EX VAT Germany, Spain, Portugal, Italy / excl. islands (except for express delivery)
- €1,500 EX VAT Switzerland, excluding import customs fees (except for express delivery)
- Other countries/islands: please contact us for a quote
- Part river freight: contact us for a quote (ie Denmark)
- Sea freight: contact us for a quote
- Air freight: contact us for a quote

Incoterms for European export:
- If the carriage paid is reached, the Incoterm ICC 2020 DAP + city of delivery will apply.
- If the carriage paid is not reached, the incoterm ICC 2020 FCA Torigny-Les-Villes will apply, and delivery charges will be invoiced.
- For the DOM-TOM, the Incoterm will be FCA + place of delivery in France or EXW will apply. If another incoterm is desired, a quote will be required.
For export outside Europe, the incoterm will be defined when creating an account, ie EXW, FCA, DAP which will require a
quote. If another incoterm is desired, a quote will also be required.

The Customer may also choose to ship the Goods with the carrier of its choice and at its own expenses. In any case, the transfer of risk to the Customer will occur as soon as the carrier collects the Goods from P’TIT CLOWN.

Delivery dates are provided solely for information purposes. Nevertheless, P’TIT CLOWN endeavours to respect the delivery dates specified on the order form or in the confirmation e-mail. In the event of a delay in delivery, P’TIT CLOWN may not be held liable in any case and, especially but not exclusively, in case of force majeure o circumstances such as strikes, fires, supply difficulties, inability to access to the Internet whichever the reason. In any event, delays in delivery may not give rise to any penalty
or compensation, nor can it entail the cancellation of the order without P’TIT CLOWN’s exceptional and express agreement.

For any request for additional information regarding prices ans delivery methods, please contact Laure at the following email address :

Service-commercial@ptitclown.com or by phone at +33.2.33.77.43.75